Performance Monitoring

The System Performance services are a family of performance management services designed to maximize the efficiency of a computer system during any phase of its life cycle. These services assist in keeping the system responsive to short and medium-term business goals as needs evolve. There are two different services in the System Performance Services family:

• Performance Analysis provides a written evaluation of the system's performance and may make recommendations for improvements.
• Performance Optimization maximizes the efficiency of the operating system. Interim progress reports discuss the iterative analysis and recommendations for adjustments to address current and short-term performance needs.
  This service offers proactive management of the IT infrastructure. Using capacity management tools, enterprise wide performance metrics are monitored and alerts are provided ensure timely resolution of faults. (In real-time if required).

  Using this service removes the need for guesswork in problem resolution; the specific domain and cause of faults are highlighted and laid bare for resolution.